SWR in the dock for leaving passengers stranded

By Rory Poulter

10th Nov 2022 | Local News

South Western Railway has come under fire for routinely leaving passengers using St Margarets Station stranded.

Travellers are angry that the train company often chooses to bypass the station to allow late trains to make up delays on its network.

The net effect is that using the station has become a lottery for commuters, including children, trying to get to school.

SWR has come under fire this week after the company was unable to run normal services despite the fact that a series of one-day strikes by the RMT were called off.

Councillor Alexander Ehmann, who represents the St Margarets and North Twickenham ward, went public with criticisms after people were stranded on Tuesday morning.

Taking to Twitter, Cllr Ehmann, who is chair of the council's transport committee, complained: "SWR sent 3 trains past St Margarets Station without stopping. 

"Train announcer says passengers should tweet you as the service is 'disgusting' and the trains concerned were 'meant to stop'."

He added: "I'd like a proper response on what occurred today and why St Margaret's commuters are always allowed to be sacrificed to 'recover time' on trains that are delayed (in this case due to delayed train crew).

"People who use this station, expect a service too!"

Another local resident, agreed, saying: "My daughter left for school at 7.50 for the 8.01. She abandoned the train at 8.45 as she couldn't get on one and went for the bus instead ... This should not be happening."

Cllr Ehmann said he would be demanding an explanation from the company.

SWR told Nub News: "We'd like to apologise to customers at St Margarets for the disruption to their services yesterday morning which led to the cancellation of one service and a delay to two more."

     

New twickenham Jobs Section Launched!!
Vacancies updated hourly!!
Click here: twickenham jobs

Share:

Related Articles

On Monday 6 May, the Early May Bank Holiday, a revised service will run due to both industrial action by the ASLEF union and engineering work in the Aldershot, Reading, Salisbury and Winchester areas (credit: South Western Railway).
Local News

Twickenham commuters could face disruption as South Western Railway confirms services amidst strikes

(Left) TV presenter, David Domoney and rose expert, Ray Martin are to give expert talks on growing flowers next month (credit: Squires Garden Centres).
Local News

Squires' Twickenham celebrates 60 years with expert talks

Sign-Up for our FREE Newsletter

We want to provide Twickenham with more and more clickbait-free local news.
To do that, we need a loyal newsletter following.
Help us survive and sign up to our FREE weekly newsletter.

Already subscribed? Thank you. Just press X or click here.
We won't pass your details on to anyone else.
By clicking the Subscribe button you agree to our Privacy Policy.