The RNLI team in Teddington has revealed how they came to the rescue of an injured cyclist in the Ham Lands nature reserve.

The volunteer crew were paged to a female cyclist who had been knocked off her bike by a group of dogs, sustaining a potential head and hip injury.

The incident took place on the towpath where it is inaccessible by road, and the RNLI were tasked by HM Coastguard to assess and evacuate the casualty if necessary.

It was decided the quickest option was to take her back to the Teddington RNLI Lifeboat Station by lifeboat, where she could be assessed by an awaiting ambulance crew.

The volunteer crew were paged to a female cyclist who had been knocked off her bike by a group of dogs, sustaining a potential head and hip injury.

Tina, the cyclist, explained: "Three dogs had leapt out of the bushes and collided with my back wheel, and I found myself flat on my back dazed and unable to move.

"In seemingly no time at all I was surrounded by the kindness of strangers, one of whom had the presence of mind to dial 999 for the Coastguard, realising that where I had been felled was inaccessible to an ambulance crew.

"Within minutes I heard the sound of the lifeboat siren and saw the flashing blue light through the trees alongside the river.

"Witnessing shock and adrenaline in an accident was clearly not new to this crew and it was at that point that I felt completely safe.

"After assessing my injuries - I was eventually diagnosed with a hairline fracture of the pelvis - I was carefully lifted into the boat and Jon, the helm had invited one of the women who had cared for me in the first instance, to join us.

"During this part of the journey, I closed my eyes, feeling such a deep sense of gratitude toward all my rescuers.

"Despite being in a relatively small boat, travelling at speed, I knew that I was in the care of skilled, disciplined and well-trained people whose sole purpose for being in the RNLI wasn't money or literally, showboating, but to rescue and care for those in distress.

If you see someone in trouble in or around the River Thames, please dial 999 and ask for the Coastguard.

"If you want a superb template for how to do life well - here it is!

"It isn't what happens to us that matters, so much as how we respond to it. Their response to my need was professional, efficient, compassionate and rapid.

"I am the grateful recipient of sacrificial living on the part of those RNLI volunteers at Teddington Lifeboat Station. With all my heart, thank you."

Jan, volunteer lifeboat crew, said: "After only recently qualifying as lifeboat crew with Teddington RNLI this was only my second 'shout'.

"It felt good to be able to put my months of training to good use and I am glad that we were able to assist Tina, and look forward to her visiting the Lifeboat station when she is fully recovered."

Jon, helm on the lifeboat, added: "It would probably be a surprise for many people, but areas of the riverside towpath in our patch at Teddington are far easier to access by river than by land. In this case, it was great that we were able to reach the casualty so speedily, get her fully assessed and made comfortable, and then evacuate her back to the lifeboat station for a handover to London Ambulance.

"A good, satisfying example of the versatility of our role and of inter-emergency services collaboration!"

* If you see someone in trouble in or around the River Thames, please dial 999 and ask for the Coastguard.