Customer Service Advisor
Twickenham
Call Centre / CustomerService
28000 Annual
Contract
Customer Service Advisor Location- TwickenhamSalary- Circa 28,000 per annum 6 month fixed term contract Our client is looking for a Customer Service Advisor, previous experience within repairs/maintenance/ Social housing/local authorities is advantageous. The role involves tasks such as;
- Providing excellent customer service to residents/ tenants and trade operatives
- Take and log repairs calls
- Raise order on internal system
- Close jobs on the companies database
- Deal with queries and complaints
- General Admin duties such as filing, scanning etc.
Skills and experience required;
- For this role, you must have a good telephone manner, be organised, the ability to prioritise work, and pay attention to detail.
For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
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